Good question. Our primary leverage is volume and industry experience. When we purchase material at large scale we benefit from economies of scale in manufacturing and quality control. Combined with best practices and well developed processes we are able to price competitively while spending more on quality control.
Our prices are derived from operational costs plus a minimum margin that allows us to reinvest in the development of new products. We believe in sustainable business practices, so that we can focus on your needs, your satisfaction and the development of products that create the most value for clients.
Third party testing helps assure you are getting exactly what you paid for. A vendor can tell you whatever they want but if an independent third party registered lab is certifying it, what they say will carry more weight.
Let’s go into detail about what that means. A third party lab is a lab that is not run by the vendor or the manufacturer (first and second parties). The third party lab should also be independent, meaning they are not controlled by the other parties and have no conflict of interest about the results of analysis.
It’s important the lab is reputable. If the lab doesn’t know what they’re doing or cuts corners it means their analysis might not be valid. There is a lot of fraud in the analytical chemistry industry, and it’s important to work with companies that value integrity and ethics. We’ve seen unethical labs ask their clients what they want the results to say, before they even get a sample in.
We work hard to assure our contract labs are both ethical and use well validated analytical methods.
All of our single molecule product purity standard is ≥99% and additive-free.
We do not carry any solvents for reconstitution of peptides and we have no intention of carrying them in the future.
Unless stated otherwise we guarantee a shelf life of 2 years from the date of manufacture with proper storage and handling.
For a more detailed answer, let’s take altitude. Due to the second law of thermodynamics entropy is always increasing. As a result the active chemical molecules of a product are always degrading, albeit slowly. Eventually there will be a measurable decrease in potency. This can take several years with proper handling and storage.
Unfortunately we can’t provide a more precise answer. True shelf life is variable and in most cases little data is available for novel compounds. Shelf life decreases with exposure to heat, moisture, oxygen and sunlight, which can create free radicals and break chemical bonds. Shelf life can be extended by deep freeze (-20°C or -80°C). A powder ingredient in deep freeze could have a shelf life in excess of 10 years with minimal degradation. It is not recommended to store a liquid, oil or solution product at anything below room temperature because this will alter the solubility properties and may precipitate the mixture, rendering it non-uniform and difficult to measure without resuspension.
Every molecule has its own unique decomposition process. But let’s zoom out for a moment to provide a general understanding. Due to the second law of thermodynamics entropy is always increasing. On a long enough timescale most molecules are thermodynamically unstable. The molecules in our products are always degrading, albeit slowly. Eventually there will be a measurable decrease in potency. This can take several years with proper handling and storage. Changing the temperature of storage will affect the rate of degradation.
Let’s go over common scenarios.
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We usually reply within 24 hours, but most emails are answered much sooner.
No, do to the nature of the products sold on our site we are unable to offer refunds or returns on any order after its status is Completed. All sales are Final.
No, we do not offer shipping outside the United States. If an order is placed with a shipping address not within the United States, the order will be canceled immediately.
Yes, on all orders over $150 dollars. The shipping discount is applied automatically at checkout.
Yes, bulk discounts are offered on most of the items we sell. Please check the current list of peptides, SARMS, mushroom powders and more to see which are on sale.
Unfortunately, we cannot apply a discount coupon once an order has been placed.
USPS tracking numbers will be emailed to customers as soon as the order ships. Most orders arrive in 2-3 business days after shipping.
Yes, backordering is allowed for all products on our site.
*Please note, that backordered items will take 10-14 to ship from order date.
Currently we accept Credit & Debit cards & Crypto payment options at checkout.
Unfortunately, we are unable to accept payments sent via PayPal. This is not by our choice. As a general policy, PayPal has made a willful choice to not work with the majority of bulk chemical vendors. While some smaller vendors in and out of our industry are able to offer PayPal, it is only because they have not triggered PayPal’s internal audit thresholds. We encourage additional questions or feedback regarding this policy to be directed towards PayPal’s customer support team.
Unfortunately, we are unable to accept payments sent via Amazon for the same reason we cannot accept payments from PayPal. We encourage additional questions or feedback regarding these policies to be directed towards the respective customer support teams of those companies.
This will vary depending on payment method chosen. Please email us if you need to verify a transaction.
Most orders will ship in 2-3 business days. If you have an order with backordered items on it, what we have it stock will ship as soon as possible, and the rest will ship as soon as it is ready, typically 10-14 business days.
No, we only ship within the United States. If an order is placed with an address outside the U.S. it will be canceled immediately.
Currently we ship USPS First Class mail and all orders over $150 will ship free.
Yes, USPS will ship to USPS P.O. boxes.
Unfortunately no, we currently use the fastest method for shipping available.